Cancellation & Refund / Return Policy

All Offbeat Guild garments are custom printed on demand specifically for you upon order placement through our fulfillment partner, Qikink.

Due to this made-to-order manufacturing process, we do not accept returns or exchanges for sizing errors, fit preferences, or buyer's remorse.

We strongly advise consulting our detailed size charts provided on every product page prior to placing an order.

We offer 100% free replacements or full refunds if your item arrives physically damaged, materially defective, or with a printing error.

To file a claim, you must email support@offbeatguild.com or offbeatguild.in@gmail.com within 3 days of delivery with your Order ID and clear photographic evidence / unboxing video showing the defect.

Once verified by our quality assurance team, we will immediately initiate a free replacement or issue a full refund.

Order Cancellations: You may request an order cancellation within 24 hours of placement by contacting customer support. Once an order enters the printing phase at the manufacturing facility, it cannot be modified or cancelled.

Refund Method & Speed: Approved refunds are processed directly to your original payment method (Credit Card, Debit Card, Net Banking, or UPI) within 5–7 business days via our payment gateway, Razorpay.